Mark T. Isom
President and Chief Executive Officer
Mark’s 35 years of industry experience and pursuit of service excellence has established Premiere as a nationally recognized company with a reputation for quality service and dependability. Mark earned a degree in Business Management from Carson Newman University. He has completed Executive Training at the Kellogg School of Management at Northwestern University and the Tuck School of Business at Dartmouth College. As a business leader, he is a board member of the Appalachian Electric Cooperative (AEC) and the Knoxville Area Urban League Loan Review Committee. Mark has a passion for mentoring small, minority and woman-owned businesses through Premiere’s Partnership Program and has implemented a spend-initiative to increase vendor spend in support of disadvantaged businesses.
Vice President of Operations
Thomas oversees nearly 25 million square feet of operations and manages 500+ employees. He earned a Business Management Degree from Carson- Newman University. With over 25 years of industry experience, he brings comprehensive experience in organizational, operational and financial management. He has been trained or certified in Labor Law, Green Products, Bidding and Estimating, Safety, Customer Relations, Employee Relations, Training the Trainer and Spanish Translation.
Chief Financial Officer
With over 25 years of experience, Carla has a strong background in business administration, finance/accounting, and human resources. She has a BA in Business Administration with a focus in Finance and is currently pursuing her Master of Business Administration. She has the OSHA 10 Certification, the OSHA Silica Safety Certification, and Risk Management training. She oversees the Accounting Department, Human Resources Department, and the Corporate Office. Carla encourages a positive and open corporate culture, keeps a tight focus on balancing the bottom line, and has a customer satisfaction mindset. Her primary goal is to implement financial controls in accounting and instill correct procedures to safeguard and support business administration.
Director of Human Resources
Monica has 10 years of experience in Human Resources and manages the daily administration, coordination, and evaluation of Premiere’s Human Resources Department. She has a BA in HR Management from Ashford University, an MS in HR Management from Southern New Hampshire University, and is a SHRM-CP. She has implemented policies that assure the company is in compliance with state and federal laws and procedures that protect employees and provide a safe working environment. Her areas of expertise include ground-level policy development, conflict resolution, internal investigations, process improvement, geocentric staffing, strategical planning, training and development, and performance management.
Director of Sales & Marketing
With more than 20 years of experience in the facility service industry, Jenny has spent most of her career helping commercial and education clients realize their facility goals through outsourcing. Jenny is a subject matter expert in education facility services, where she grew her client base in Texas by 1000% in just three years. Her focus is to bring value by offering a great customer experience at a fair and honest price for each and every client. She is skilled at offering solutions based on client needs and works with integrity in all her endeavors. A graduate from the University of Texas at Austin, Jenny currently resides in Knoxville with her husband and a plethora of rescue dogs and cats.